If you have read our previous post, “The Ultimate Guide to Creating a Remarkable Employee Experience,” then you already know that the rules of the workplace have changed. Employers are no longer in charge–the employees are. However, you still have a lot of power. You have got the power to create a unique employee experience and to turn your organization into a workplace that your people will love coming to.
A little reminder of what employee experience is
Before we dive deeper into the topic, let me remind you what employee experience is: “The sum of all experiences an employee has with an employer, over the duration of their relationship with that employer.” It’s a combination of 3 elements: physical space, organizational culture, and technology. Have a look at the employee experience model created by the one and only Jacob Morgan.
While most companies view employee experience through the prism of physical space, it is the technological aspect that has a really big impact on employee experience. Don’t get me wrong; all 3 elements mentioned above are important, but technology is the least appreciated one and that’s what we will focus on in this article.
You don’t have to invest millions of dollars (unless you want to) in a fancy office space with snooker tables, unlimited free coffee, and hammocks to create a great employee experience. You can invest in technology instead.
How does technology impact employee experience?
Are you wondering how technology can impact employee experience?
Well, there are at least 3 ways:
1.It supports new ways of working.
The 9-5 work model is nearly dead. By 2020, 50% of American workers will work remotely. Thanks to technology, you can allow your employees to work whenever they want and wherever they want. They don’t have to be stuck in the office if they don’t want to; by investing in an enterprise social network, for example, you can stay connected and informed.
64% of employees say they would go for a lower paying job if they were allowed to work remotely. Employees should be able to decide where they want to work. According to Jeanne Meister, giving employees a choice will have a positive impact on their engagement.
Technology improves social collaboration, which has a great impact on employee experience. These days, employees want to be able to effectively collaborate with each other. They also want to have an impact on their company’s life. Social technology offers that.
2.It improves internal communication.
We all know that communication is at the heart of every business process; it always has been. The way we communicate, however, has changed; social media has taken over the world. We use it at work and outside of work. Instead of trying to change the way employees communicate, let them communicate the way they want to.
Why? Organizations with strong social networks are 7% more productive than those without. What’s more, using social media at work increases employee satisfaction by 20%, and you want your employees to be happy, don’t you? Also, remember that information workers prefer more modern communication tools over traditional ones. Emails can be really disruptive; they also make information difficult to find, which has a negative impact on productivity.
3.It makes your company look more innovative.
Let’s face it, competition for talent is fierce! 63% of CEOs are concerned about the availability of key skills. First impressions count and great employee experience starts with your recruitment and onboarding processes; technology can significantly improve both of these.
Statistics speak for themselves: Nearly 33% of new hires look for a new job within their first six months on the job. This number is even higher among Millennials. How innovative the company is, drives their employer choice. “Millennials are highly attracted to entrepreneurial energy in the workplace. They want to work in innovative settings, unencumbered by infrastructure, while still delivering strong financial results.” You as an employer should provide your employees with tools that will improve their ways of working and boost their productivity.
Are you ready to take the next step?
Now you know how technology can help you create a great employee experience. The next step is to start searching for the right solution. You might want to check out emplo. It significantly improves internal communication. Thanks to the personalized newsfeed, employees can share their ideas and express their opinions; it also reduces the number of internal emails sent. Thanks to emplo, Smart MBC managed to cut their internal emails by 97%; that’s quite an achievement! The knowledge-based feature makes information easy to share and find. What’s posted in emplo stays in emplo.
emplo can also help you with onboarding processes; your new employees will be able to find all information they need, such as company structure, important documents, and files in emplo, which will bring them up to speed in no time. 82% of employees at JobCloud agree that emplo helps them with onboarding.
Don’t waste any more time, and give emplo a try!