Managers get notified in advance of their suborinates’ employement termination dates. Easier to start a conversation. Added categories and descriptions to request templates. Calendars of abcences now visible to matrix team members. Added “Nationality” field to employee’s personal data. Redesigned the way of assigning articles to Knowledge Base areas; added “disable comments” option under KB articles.
NOTIFICATION FOR MANAGERS ABOUT UPCOMING END OF EMPLOYMENT
A new system notification about soon expiration of contracts is available for managers. The managers are informed 30 and 7 days before their subordinates’ employment termination date.
EASIER WAY TO START A CONVERSATION
If you want to have a chat with a person directly from their user profiles, simply click on “Send a message” – you will be redirected to the conversation.
ADVANCED OPTIONS IN REQUEST TEMPLATES
We added new elements which can enrich your request templates, e.g. headers, titles, descriptions.
MATRIX TEAM MEMBERS’ ABSENCES VISIBLE IN YOUR CALENDAR
You can check all absences in your environment using the Team absences calendar located in the Team tab. Now also your matrix team members’ days off are presented.
TAGGING AND FILTERING USERS BY NATIONALITY
Particularly for companies present in many countries, we added the option to assign nationality to employees.
Simultaneously, we added a dedicated filter to the search engine.
IMPROVED KNOWLEDGE BASE STRUCTURE
Now you are able to publish articles directly in the KB area, no dummy category is required any more.
Furthermore, we introduced the option to block comments under selected articles in KB, which is enabled by default.